To close your Bdchat Account, Please ensure the following first:

Make Bdchat Account Balance 0.0

To close Bdchat account, you need to make sure that the Bdchat account balance is exactly 0.0

Ensure that there is no unsettled loan

To close the Bdchat account, repay installments of all the loans taken using your Bdchat account

Cancel All Savings/Subscriptions

To close Bdchat account, cancel all savings schemes/subscriptions, Once all the above-mentioned tasks are completed, visit the nearest Bdchat Customer Care Center/Bdchat Customer Care with necessary documents:

Visit Nearest Bdchat Customer Care Center/Customer Care, To close the Bdchat Account,

Visit the nearest Bdchat Customer Care Center/Bdchat Customer Care in-person along with your NID. Once your account is successfully closed, your data will be managed (retention/deletion) as per the guidelines