Privacy Policy for Bdchat                                                                                                         Date: 11 January’ 25


At Bdchat, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our mobile application, Bdchat, which interacts with the Zigocloud API. Please read this policy carefully to understand how your personal information will be handled.

1. Information We Collect

We collect the following types of information when you use Bdchat:

a. Personal Information

  • When you use the app, we may collect personal details, such as your name, phone number, email address, and any other information you voluntarily provide when registering or contacting us.

b. Device Information

  • We collect technical information about the device you're using to access the app, such as your device model, operating system version, IP address, and other unique identifiers.

c. Usage Data

  • We collect information on how you interact with the app, including app usage statistics, features your access, and other engagement data.

d. Third-Party API Data

  • Our app interacts with Zigocloud's API to offer certain features. This may involve transmitting data to and from Zigocloud. Depending on your usage, the Zigocloud API may collect, store, or process certain data on its servers as outlined in Zigocloud’s own privacy policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and improve our services: To offer you a seamless and functional experience within the app.
  • Authentication and communication: To allow you to register, log in, and communicate with our support team.
  • Customization: To tailor the app to your preferences and needs.
  • Analytics and performance: To monitor app performance, fix bugs, and improve user experience.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

  • Service providers: We may share your data with third-party vendors, such as Zigocloud, who assist us in providing app functionality, processing payments, or managing customer support.
  • Legal requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or ensure the safety of others.

4. Data Security

We take reasonable precautions to safeguard the information we collect from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to delete your personal information, you may contact us directly.

6. Your Choices

  • Access and Update: You can access, correct, or update your personal information by going to your account settings within the app.
  • Opt-out: If you no longer wish to receive marketing communications from us, you can opt out by following the instructions in the communication or by contacting us.

7. Children's Privacy

Bdchat is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we make changes, we will revise the 11 January 2025 at the top of this page. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

BD Chat
Mirpur-10, dhaka-1216, Bangladesh
+8801591142666
banglachatpay@gmail.com

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